Privacy Notice
Last updated: September 27, 2026
Introduction
Welcome to DermaSpotLab.
This Privacy Notice explains how DermaSpotLab, operated by Jinjiang Linjun E-Commerce Co., Ltd., collects, uses, stores, and protects your personal information when you visit our website, place an order, contact our customer service, or use our services.
We respect your privacy and are committed to protecting your personal information through responsible data handling practices.
By accessing or using https://DermaSpotLab.com, you acknowledge the practices described in this Privacy Notice.
1. Company Information
DermaSpotLab is operated by:
Jinjiang Linjun E-Commerce Co., Ltd.
Website:
Business Address:
Room 709, Unit B, Building 10, Jinqiu Zijincheng,
No. 3 Wudao Road, Jinjiang,
Fujian Province, China
Responsible Person:
Huang Zhiming
Privacy Contact Email:
Customer Service Hours:
Monday-Friday
9:00 AM-6:00 PM PDT
2. Information We Collect
When you visit our website, create an order, contact us, or interact with our services, we may collect the following categories of information:
Personal Information You Provide
This may include:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Order details
- Payment-related information processed through secure payment providers
- Customer service communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system information
- Website activity data
- Pages viewed
- Products viewed
- Referral sources
- Cookies and similar technologies
3. How We Use Your Information
We use collected information for the following purposes:
Order Processing
To:
- Process and fulfill orders
- Confirm purchases
- Arrange shipping
- Provide order updates
- Handle returns and refunds
Customer Support
To:
- Respond to questions
- Provide assistance
- Resolve order issues
- Manage customer requests
Website Improvement
To:
- Improve website performance
- Understand customer preferences
- Optimize shopping experience
- Develop better products and services
Security and Fraud Prevention
To:
- Protect our customers and website
- Detect suspicious activities
- Prevent fraudulent transactions
Marketing Communications
With appropriate consent where required, we may use information to send:
- Product updates
- Promotional information
- Special offers
You may unsubscribe from marketing communications at any time.
4. Cookies and Tracking Technologies
DermaSpotLab uses cookies and similar technologies to improve website functionality and customer experience.
Cookies may be used for:
Essential Cookies
Required for:
- Website operation
- Shopping cart functionality
- Checkout processing
- Account security
Analytics Cookies
Used to understand:
- Website traffic
- Customer interactions
- Website performance
Marketing Cookies
Used to:
- Provide relevant advertisements
- Measure advertising performance
- Understand customer interests
You may manage cookie preferences through your browser settings or available cookie preference tools.
5. Sharing of Personal Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers, including:
Shopify
Our online store platform provider, which helps us operate our ecommerce services.
Payment Providers
To securely process payments and prevent fraudulent transactions.
Shipping and Logistics Partners
To:
- Deliver your orders
- Provide tracking information
- Complete fulfillment services
Analytics and Marketing Providers
To help us understand website performance and improve customer experiences.
These third parties are authorized to process information only for services provided to DermaSpotLab.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information.
However, no online transmission or storage method can be guaranteed to be completely secure. We continuously review our security practices to help protect customer information.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer service
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, we take reasonable steps to delete or anonymize it.
8. Your Privacy Rights
Depending on applicable privacy laws, you may have rights including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request information about how your data is used
- Withdraw consent where applicable
- Opt out of certain marketing communications
To exercise your privacy rights, please contact us:
Email:
9. California Privacy Rights
For customers located in California, applicable privacy laws may provide additional rights regarding personal information.
These rights may include:
- The right to know what personal information is collected
- The right to request deletion
- The right to request correction
- The right to opt out of certain data sharing practices where applicable
To submit a privacy request, contact:
10. Children's Privacy
DermaSpotLab does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.
If you believe that a child has provided personal information to us improperly, please contact us so we can take appropriate action.
11. International Data Transfers
Your information may be processed and stored by service providers located in different countries.
We take reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy requirements.
12. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in:
- Our business practices
- Legal requirements
- Technology
- Customer service procedures
Any updates will be posted on this page with a revised "Last updated" date.
13. Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please contact us:
DermaSpotLab Customer Support
Email:
Phone:
+86 17688526471
Customer Service Hours:
Monday-Friday
9:00 AM-6:00 PM PDT
Business Address:
Jinjiang Linjun E-Commerce Co., Ltd.
Room 709, Unit B, Building 10, Jinqiu Zijincheng,
No. 3 Wudao Road, Jinjiang, Fujian Province, China
14. Returns Reference
For purchases made through DermaSpotLab, customers are eligible for a:
180-day return period starting from the date you receive your order.
For details regarding return eligibility, return procedures, and refund processing, please refer to our Refund Policy.